Five Lakes Law Group is one of those debt relief law firms in the U.S., which has its very own flavor in consumer debt consolidation, as well as legal representation for an individual who is also bearing the pangs of his financial difficulties. The firm promotes attorney-supported programs aimed at reducing monthly payments and resolving creditor disputes without going through bankruptcy. With an average of more than 150,000 clients helped and a mobile dashboard to track progress, they present a very convenient approach in debt resolution.
Their online materials emphasize using attorney oversight to negotiate debts and provide legal documentation support even if creditors file suit. The goal is to deliver results within 24–48 months at a lower price than could be found in the traditional alternatives.
Is Five Lakes Law Group Legitimate?
Indeed, that is true; Five Lakes Law Group is a duly registered LLC and legal firm in over a couple of states, which qualifies it as a law firm. The Better Business Bureau lists the Chicago and Michigan offices, awarding the firm an impressive A+ rating without full accreditation. This indicates how strong its complaint resolution process is and the trust from customers.
The firm has received mixed reviews. Many touted the company’s professionalism, while others complained of slow processes or exorbitant charges. These negative experiences are somewhat typical in the world of debt settlements that involve complex negotiations with creditors.
Five Lakes Law Group BBB Rating & Reviews
They are A+ rated at the BBB and accredited since February 2025, with profiles in Chicago and Southfield, MI. The firm has long hours and provides full contact information.
Trustpilot Reviews:
They have a 4.8/5 TrustScore and nearly 5,000 reviews on Trustpilot.
Many clients appreciate their helpful employees:
“When it was all said and done, Cinque made it effortless. He definitely knows what he is doing and made me feel that he cared.”
“The best move I’ve ever made!”
Concerns:
A few clients complained that they were getting sued even while enrolled, raising questions about communication with creditors.
BBB also lists complaints alleging hidden fees and poor settlements.
Five Lakes Law Group Lawsuit: What to Know
Five Lawsuits from Five Lakes Law Group: Although there are no headline class-action lawsuits filed against Five Lakes Law Group, there are individual suits, such as Williamson v. Five Lakes Law Group, LLC, which have reached some kind of settlement. Blumer v. Five Lakes Law Group, PLLC seems to remain in the docket of federal case activity.
This probably draws out some performance or transparency issues. It is fairly healthy, not outrageously scandalous, but note the careful scrutiny of contracts, fees, and guarantee details before one gets into an agreement.
Services Offered by Five Lakes Law Group
Five Lakes Law Group provides the services to assist a consumer in handling the huge amount of debts in a legal process. These would be considered as alternatives to bankruptcy measures, and sometimes such services tend to be attractive to individuals seeking structured longer term strategies in order to resolve numerous creditor problems. They are unique compared to other debt consolidation firms since the government, legally, supports them hence they are in a position to offer protection and written documentation in case of unavoidable financial difficulties.
Five Lakes Law Group markets itself on having attorney-backed debt relief programs, and these are among the salient features: Debt consolidation through negotiation where creditors are convinced to reduce balances owed and monthly payments.
Legal documents including preparation of pro se court filings in the event these lead to a lawsuit. Protection from cosmetic creditor harassment: attorneys responding to threats and filing consumer protection claims. Access through a mobile app: track payments, deposit schedules, and other updates. Clients appreciate it for being affordable: structured plans of 24, 36, or 48 months without hidden interest for them.
Understanding Their Cancellation Policy
First, get to know their terms concerning cancellations or terminations so that you do not incur any unwanted fees or automatic premiums. Specifics are not freely available, but clients report:
- Requests must be formally submitted via mail or email .
- Some senior clients faced difficulty obtaining final account statements .
- Late cancellations may incur a proration charge or inability to recover payments.
Review the policy or their cancellation policy quickly to include this as one of your steps before seeking clarification from your assigned attorney and saving all correspondence.
Customer Experiences & Online Photos
Verifiable customer feedback shows some good and some bad sides:
Supportive Reviews:
“Very knowledgeable and made me feel cared for.”
“They keep me updated.”
Negative Reviews:
“Being sued now by my creditor and Five Lakes can’t help,” shared on Reddit.
Connects back to A PissedConsumer listing about ‘Five Lakes Agency,’ highlighting hidden fees and lack of service.
Online Pictures:
Their website displays such photos of lawyers busy at work and showing client dashboards, which are all helpful in promoting professionalism but like all marketing materials should be supplemented with customer reviews and research.
Pros and Cons of Using Five Lakes Law Group
Pros and cons of hiring Five Lakes Law Group:
Pros:
- Attorneys being involved help to ensure that you are legally protected at all times.
- Strong Trustpilot score: 4.8/5 from almost 5,000 customers.
- User-friendly mobile dashboard for tracking.
- Simple timeline: 24-48 months until debt-free with lower payments.
Cons:
- Several reports of high fees that would take away from any savings negotiated.
- Delays on rare occasions with either settlements or negotiation with creditors.
- Cancellation comes with red tape and ambiguous policies on refunds.
How to Contact or Cancel Services Safely
If you choose to continue, or exit, here’s how to do it with confidence:
- Stay within the formal communication channels: Phone (855‑441‑6129), chat, or email, as indicated on their site.
- Send in your written request to cancel and request a final statement (fees, credits, negotiated settlements).
- Follow through by checking your account with regular updates from the dashboard.
Escalate if need be: If the service you receive is less than satisfactory, you can file a complaint with (BBB) Better Business Bureau or the (FTC) Federal Trade Commission.
Final Verdict: Should You Trust Five Lakes Law Group?
Five Lakes Law Group is entirely legitimate, providing attorney-assisted debt relief, with very happy clients (4.8/5 on Trustpilot). Their debt consolidation program has an excellent standing with licensed attorneys (extremely rare with a BBB A+ rating) and is an even more credible choice for debtors needing structured legal options.
- Understand the fee charging and cancellation procedure from A to Z.
- It takes time to do debt settlement.
- There were reports of a few clients getting sued by their creditors while they were still being enrolled for the program.
The Final Verdict: It’s legit and possibly very useful for you if you are well-informed, proactive, and patient. Find out everything you can, ask direct questions, and keep your own records before deciding on anything.
